Your questions, our answers
Getting Here and Parking
You can reach us from Innsbruck in around 90 minutes. Take the A12 Inntal motorway to the Imst-Pitztal exit and continue into the Pitztal valley to either the Rifflsee valley station at Mandarfen 89, 6481 St. Leonhard, or the glacier lift valley station at Mittelberg 103, 6481 St. Leonhard. You can find a route planner here.
Yes. Your destination station is Imst-Pitztal. From there, you can travel into the valley by public bus, taxi (journey time approx. 50 minutes) or, depending on arrangements, with a shuttle provided by your accommodation. You can find the current bus timetable here.
Yes. With a valid ski pass, you can use the ski bus free of charge. You can find the current bus timetable here.
Free parking is available at the Rifflseebahn valley station (Mandarfen 89, 6481 St. Leonhard) and at the glacier lift valley station (Mittelberg 104, 6481 St. Leonhard).
Opening Hours and Season
Rifflsee is open from Friday, 26 June to Sunday, 4 October 2026. Pitztal Glacier starts its summer season on Friday, 3 July 2026.
Pitztal Glacier (from 3 July 2026): Gletscherexpress daily from 8:40 am to 4:20 pm, Wildspitzbahn to Café 3.440 daily from 9:00 am to 3:45 pm, ticket office daily from 8:00 am to 4:20 pm.
Rifflseebahn daily from 8:40 am to 4:20 pm, ticket office daily from 8:00 am to 4:20 pm.
From 21 September 2026, the Rifflseebahn will not operate in bad weather.
For mountaineers, the Gletscherexpress offers an early-morning ascent every Friday at 7:00 am (only in good weather; information hotline +43 5413 86288).
The ski season on the glacier starts on 26 September 2026 and ends on 2 May 2027. The ski season at Rifflsee runs from 12 December 2026 to 4 April 2027. Online ski passes for winter 2026/27 have already been available at discounted prices since 1 June.
Regular operating hours: skiing daily from 9:00 am to 4:00 pm. Any special operating hours will be announced at short notice on our website.
No. We have a summer and winter season, with a maintenance period in between. Café 3.440 is only open when the glacier lifts are operating.
Winter Tickets and Prices
You can buy your ticket directly at the ticket office or conveniently in advance via our online shop at shop.pitztaler-gletscher.at. Online, you can save up to 30% on your ski ticket.
Your ski pass for Pitztal Glacier and Rifflsee is also valid at Kaunertal Glacier and Winterberg Fendels.
For ski passes valid for 2 days or more, one additional ski day at Hochzeiger is included. Please note: the first day of use must be at Pitztal Glacier or Rifflsee.
Yes. From the 2026/27 winter season onwards, your ski pass is valid without restriction in both ski areas. A Pitztal ski pass gives you access to all lifts at Kaunertal Glacier, while a Kaunertal ski pass gives you access to all lifts at Pitztal Glacier.
This applies to all day and multi-day ski passes, at no extra charge and without the need for an additional card.
One pass, two glaciers and complete freedom on all slopes.
Good to know: There is no ski bus or shuttle connection between the two glaciers. We therefore recommend planning the transfer between the two valleys by car. If you want to ski in both areas throughout the entire season, the joint TOP4 season pass is also an excellent option.
Yes. Reduced rates are available for children and teenagers. The age categories for winter 2026/27 are based on year of birth:
Adults: born in 2006 or earlier
Youth: born between 2007 and 2011
Children: born between 2012 and 2018
Children born in 2019 or later travel free of charge (EUR 2 processing fee).
Yes. Group discounts are available on written request to pitztal@tirolgletscher.com for groups of 20 people or more travelling together for a ski trip. Hotels and accommodation providers do not qualify as group leaders.
Yes. Guests with a degree of disability of 60% or more receive the standard children’s rate for day and multi-day passes (official ID required). If an accompanying person is specified on the disability ID card (designation B), this person also receives the children’s rate.
These tickets are only available on site upon presentation of the relevant official ID.
A flexible-day pass allows you to ski on 6 days within a period of 7 days. The final day of validity is printed on the ski pass.
No. We only sell winter day and multi-day ski tickets, as well as the TOP 4 season pass online.
You can purchase your ski touring ticket at the ticket machines on site or at the ticket office. Cross-country ski tickets are only available at the ticket offices.
Ski Area and Slopes
Together, Pitztal Glacier and Rifflsee form a ski area with 68 kilometres of varied slopes.
With your ski pass, you can enjoy a total of 192 km of slopes across Pitztal Glacier & Rifflsee, Kaunertal Glacier, Winterberg Fendels and Hochzeiger.
The ski area offers slopes for everyone from beginners to experienced skiers and professionals: 15 km of blue slopes, 43 km of red slopes and 10 km of black slopes.
We recommend starting your day in the Rifflsee ski area. Via the valley run (piste 1), you can ski down to the glacier lift valley station. You can return to Mandarfen via a connecting ski trail.
Guests staying in Mandarfen can therefore visit both ski areas in winter without using a car or bus.
Yes. The X-Park and open terrain offer freeride opportunities. There are also ski touring routes and a cross-country ski trail at Rifflsee. You can find further details in the respective sections of the Winter menu.
Ski touring is permitted along the edge of the pistes. There is no longer a separate ski touring park with marked ascent routes.
Special ski touring tickets are available on site from the ticket offices and ticket machines:
The Glacier Ski Touring Ticket includes an ascent and descent with the Gletscherexpress as well as one ascent each with the Mittelbergbahn and Gletschersee chairlift.
The Rifflsee Ski Touring Ticket includes one ascent with the Rifflsee gondola.
Services and Practical Information
Yes. Ski School Pitztal has offices in Mandarfen and at Pitztal Glacier. Here you can find further information
Directly at Pitztal Glacier, you will find the Sport Larcher ski rental and sports shop (Mittelberg 103, 6481 St. Leonhard, tel. +43 664 50 49 911, more information here).
You will also find the following sports shops in the valley:
• PitzRental – Sport 2000, Mandarfen 86a, 6481 St. Leonhard, tel. +43 5413 86406
• Intersport Huter, Mandarfen 82, 6481 St. Leonhard, tel. +43 664 885 95 905
• Sportprofi – Helmuth Pechtl, Mandarfen 25, 6481 St. Leonhard, tel. +43 664 4616 159
• Sport Pechtl, Mandarfen 57, 6481 St. Leonhard, tel. +43 5413 86237
• Sport Josef Kirschner, Piösmes 143, 6481 St. Leonhard, tel. +43 664 144 8620
You can find current mountain weather, temperatures and snow depths on our weather page. Our live webcams allow you to check current conditions on the mountain at any time.
Summer Tickets and Prices
Single journeys and multi-day or summer passes.
Vouchers are also available in our voucher shop. You can find current prices in the Tickets and Prices section.
No. We only sell winter day and multi-day ski tickets, as well as the TOP 4 season pass online.
In summer, you can purchase your ticket directly on site at the ticket machines or at the ticket offices in Mandarfen/Mittelberg.
New in summer: The Glacier Card is a new addition to our summer ticket range.
The Glacier Card gives you unlimited use of Pitztal Glacier and Rifflsee, Kaunertal Glacier including the Kaunertal Glacier Road, and Sommerberg Fendels.
It is valid from 20 June to 25 September 2026. There is a 3-in-4-day ticket and a 6-in-7-day ticket.
Further information is available here.
Valid from 4 June to 18 October 2026 – available exclusively to guests staying at participating accommodation providers in the Pitztal.
You receive the card when staying at one of the participating accommodation providers in the Pitztal. With the card, you can use one mountain lift or the XP Adventure Park per day.
In addition, you receive free admission to other participating attractions such as museums, the swimming lake, climbing hall, Boulderstadl and Steinbockzentrum, as well as free use of public buses throughout the Pitztal on all days.
For further information cllick here.
If you are staying at an accommodation provider that is not a member of the Pitztal Summer Card programme, you have the option of purchasing access to the Summer Card services locally.
There are three options: 3 in 5 days, 4 in 7 days and 10 in 14 days.
For further information click here
Summer on the Mountain
Around Rifflsee, you can enjoy hiking, a climbing garden, trail running routes and the popular raft trip. The lake is an ideal excursion destination for the whole family.
The raft trip is one of the summer highlights at Rifflsee. In July and August, the raft operates every Wednesday, Thursday, Friday and Sunday at 10:30 am and 1:30 pm.
From the valley floor to high-alpine terrain, there are routes for every level. Recommendations and detailed route descriptions can be found in the Hiking and Trail Running sections as well as on our blog.
Every Friday, an early-morning ascent for mountaineers is available at 7:00 am. This makes it possible, for example, to climb the Wildspitze as a day tour.
We recommend undertaking this tour only when accompanied by a certified mountain guide.
Dogs are welcome to travel with us. Transport costs EUR 5 for 1 day and EUR 10 for 6 days.
Dogs must wear a muzzle while travelling on our mountain lifts. Dogs are not permitted inside our restaurants and cafés.
Café 3.440 and Viewing Platform
At Austria’s highest café, you can enjoy regional specialities from our own patisserie as well as Tirol’s highest viewing platform, with views of more than 50 peaks over 3,000 metres.
Café 3.440 is also a unique venue for weddings, seminars and events.
Café 3.440 is open whenever the glacier lifts are operating. During operating periods, it is open daily from 9:30 am to 3:45 pm.
From 4 July 2026, you can enjoy Tirol’s highest breakfast every Thursday and Saturday during the summer, with views of more than 50 peaks over 3,000 metres.
In winter, breakfast takes place every Saturday.
Advance booking via the online shop is mandatory. You can find all details on the breakfast page.
Yes. Café 3.440 is home to Tirol’s highest civil registry office. You can find details about getting married on the glacier in the Highest Registry Office section.
Yes. Café 3.440 is also available as an event and seminar venue. For further information, please contact us directly at pitztal@tirolgletscher.com.
The area is not fully accessible throughout. However, the mountain lifts can also be used with a wheelchair, and our team will be happy to assist you.
Even in summer, temperatures on the glacier are considerably lower than in the valley. We recommend warm, weatherproof clothing worn in layers, sturdy footwear, sun protection and sunglasses.
For hikes in high-alpine terrain, appropriate mountain equipment is essential.
Purchasing and Products
In our online shop, you can purchase day and multi-day ski passes as well as season passes. Special tickets are also available for selected events.
Select the category and ticket, choose the date of validity and number of people, pay online and receive your ticket or order confirmation.
A customer account is required to place an order.
No. Vouchers currently cannot be redeemed in the online ticket shop. The ticket shop is used exclusively for purchasing ski tickets.
Vouchers can be purchased and managed via our separate voucher shop, which is subject to its own terms and conditions.
Prices and Online Discounts
The earlier you buy online, the better the price. Our shop uses dynamic pricing: the more tickets that have already been sold for a particular date, the lower the discount becomes.
The closer your selected ski day gets, the smaller the online discount will generally be.
Our shop uses dynamic pricing. The more tickets that have already been sold for a particular date, the lower the available discount becomes.
Buying online is always cheaper than buying at the ticket office. Even on the ski day itself, you can still receive a 3% online discount.
Payment
We accept credit cards, Apple Pay, Google Pay and EPS.
Payments are processed securely and encrypted via our ticketing partner.
Receiving and Using Your Ticket
If you already have a Keycard, the ticket entitlement is loaded directly onto the registered card and activated at the turnstile.
If you do not have a Keycard, you will receive a QR code by email. You can use this QR code to collect your ticket from one of our ticket machines on site, 24 hours a day.
Ski passes are issued on a reusable Keycard. Our Keycards are free of charge.
No, you do not need to visit the ticket office.
If you already have a Keycard, you can go directly to the turnstile, where your card will be activated.
If you do not have a Keycard, simply use the QR code from your confirmation email to collect your ticket from one of our ticket machines, available 24 hours a day.
If you lose your ski pass, you will need the confirmation email containing your blocking number or Order ID.
A replacement card can be issued at the ticket office for a processing fee of EUR 25.
Forgotten ski passes cannot generally be replaced. In this case, a new day ticket must be purchased.
Validity and Dates
Your ski pass for Pitztal Glacier and Rifflsee is also valid at Kaunertal Glacier and Winterberg Fendels.
For ski passes valid for 2 days or more, one additional ski day at Hochzeiger is included. Please note: the first day of use must be at Pitztal Glacier or Rifflsee.
Yes. Your ticket is valid only for the period booked.
No. The validity period cannot be changed after the booking has been completed.
The ticket is valid only for the period booked.
No. Once used for the first time, a ski pass is personal and non-transferable. If a pass is misused or transferred to another person, it will be confiscated.
The Family Card is an exception: it allows a mother and father to share one ski pass and use it alternately, for an additional charge of EUR 15 per day. This option is available to parents with children up to and including 3 years of age.
Day and multi-day passes can already be used from 3:00 pm on the day before their official validity starts.
Cancellation, Exchange and Refunds
Online tickets are personalised and generally cannot be cancelled.
With the cancellation guarantee (EUR 3 per ski pass day), you can cancel your ticket without giving a reason up to five days before arrival.
Tickets cannot be exchanged retrospectively.
Bad weather alone does not entitle you to free cancellation.
If the glacier ski area is closed, you can use our partner ski areas instead, such as Kaunertal Glacier.
From the third consecutive day of closure, you can return your ticket at the lift ticket office and receive a voucher for the unused days. The voucher is valid for one year from the date of issue.
Season passes, annual passes and multi-resort passes are excluded. Cash refunds are not possible.
Refunds are only possible in the event of a skiing accident or illness and for tickets valid for at least two days. The day of the accident or injury itself is not refunded.
Unused days are refunded on a pro-rata basis.
A medical certificate issued by a doctor based in the region is required.
If a child is injured, one parent’s unused ticket days may also be refunded as a gesture of goodwill.
Discounts
Please select the correct age category when purchasing online.
When buying tickets on site, proof of age with a valid photo ID is mandatory. In addition, random checks are carried out at the turnstiles and throughout the ski area.
Our access points are monitored by video surveillance.
Reduced tickets are available for children and teenagers.
There is no general senior rate. However, guests aged 80 and over receive a special rate in the winter as part of our 80+ promotion.
This ticket is only available on site upon presentation of valid proof of age.
Technical Support and Assistance
Please check your spam folder first.
If you still have not received a confirmation, our team will be happy to assist you:
Phone: +43 5413 86288
Email: tickets-pitztal@tirolgletscher.com
Our ticket support team can be reached by phone on +43 5413 86288 or by email at tickets-pitztal@tirolgletscher.com.
Your personal data is processed exclusively for the purpose of handling your order.
Further details can be found in our privacy policy.
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